Where we are
Corso San Gottardo, 3 – 20136 Milano

Contact Us
(+39) 02 58107732

Send Us a message

Mon – Sat: 9-12.30, 15-19

Frequently Asked Questions (FAQ)

In the following fact sheets you will find answers to the questions we are most frequently asked.

Store hours are:
Monday through Saturday, 9 a.m. to 12:30 p.m. and 3 p.m. to 7 p.m.

Yes. The appointment can be made by phone by calling 02 58107732 or 375 5258563.

Yes, a medical prescription must be brought, which must state the need for the custom-made orthopedic insole (custom-made foot orthosis).

The medical prescription is valid for one year from the date of issue.

The cost of orthopedic insoles varies between 280 and 500 euros, depending on the manufacturing technique and materials used.

Yes, it is possible to write off the cost of the orthopedic insole when filing a tax return by presenting medical prescription, invoice and declaration of compliance issued by our Center when the insole is collected.

No, we make custom-made orthopedic insoles only privately.

No, the patient will have to bear the entire expense of the products/services offered by our Center, except that he/she will then independently apply to his/her own insurance for reimbursement.

No, the pair of orthopedic insoles (right and left) is always made based on the specifications of each foot.

No, as long as you can remove the insole from the shoe to allow the orthopedic insole to be inserted.

No, provided the shoes have removable insoles and are similar in shape. However, if your needs are different, it is best to make specific insoles for your intended use (for example: sports use and daily use).

The insoles can be picked up at the store (Corso San Gottardo, 3 - 20136 Milan) as soon as you receive the message that they are ready for pickup.

The insoles can be picked up during the following hours: Monday through Friday from 9 a.m. to 12:30 p.m. and 3 p.m. to 7 p.m., Saturday mornings only from 9 a.m. to 12:30 p.m.

Yes, custom-made shoe lifts are made for dysmetria of the lower limbs, based on medical prescription.

Yes, single carbon insoles are made for metatarsal fractures and/or Achilles tendon retraction for the right or left foot, based on medical prescription.

Yes, we make custom-made braces for upper and lower limb, as well as protective masks with different materials (carbon, thermoplastic, silicone), by appointment, based on medical prescription.

Yes, we perform baropodometric evaluations of statics and dynamics by appointment. A medical prescription is not required.

Yes, we perform postural assessments by appointment. A medical prescription is not necessary.

The Running Lab service involves an accurate analysis of the joint angles of the lower limb during running, carried out on a sensorized treadmill, performed using the Motion Metrix infrared system. It is performed by a physician specialized in Sports Medicine by appointment. Short-sleeved T-shirt, shorts and shoes used during running should be brought for the examination. The examination takes about one hour. No medical prescription is required. It is for anyone who wishes to learn more about running biomechanics and improve their performance.

The bike fitting service is part of the Cycling Lab in a broader sense.


Bike fitting, in particular, involves:

  • interview aimed at learning about the cyclist's goals
  • physical assessment aimed at assessing joint mobility, any dysmetria, postural alignment
  • prefit detection through appropriate placement of markers on the cyclist, based on 3D technology equipped with 6 cameras
  • appropriate positioning in the cyclist's saddle, with adjustment, if necessary, of:
    • saddle
    • handlebars
    • cleats
  • saddle mapping, aimed at accurately analyzing-through Gebiomized technology-the distribution of loads on the saddle, asymmetries and positioning of the body's center of gravity
  • post-fit detection
  • personalized reporting

The bike fitting session lasts approximately 2 h 30 min.

It is carried out by our experienced staff (osteopath and orthopedic technicians) specialized in bike fitting and is aimed at cyclists (amateurs and professionals) who wish to improve their performance and/or alleviate painful symptoms.

The other service provided by the Cycling Lab is the customized carbon fiber cycling insole. It is intended to provide increased ankle stability and proper foot placement in cycling footwear while improving sports performance.

We rent the following equipment:

  • Kinetec knee
  • Magnetotherapy
  • Game ready

Yes, we sell sports footwear. Specifically:

  • Hoka
  • On Running
  • Altra
  • Uyn